Right of revocation

 

The following right of revocation and the revocation form will be sent to you automatically with every order confirmation by e-mail. In addition, it is enclosed in paper form for each delivered order.

 

1. Right of revocation

 

You have the right to revoke this contract within a period of fourteen days without giving reasons.

 

The period of revocation is 14 days from the date on which you or a third party, which is not the carrier, you named, has or has taken possession of the last product of a single order.

 

In order to exercise your right of revocation, you must inform us of your decision to revoke this agreement by means of a clear statement (for example, a letter, fax or e-mail sent by mail). You can use the enclosed sample revocation form, but this is not required.

 

Musikhaus Markstein GmbH

Rudolf-Breitscheid-Str.36

08118 Hartenstein
GERMANY

Tel. 037605/68718

Fax. 037605/68750

Email: order@markstein.de

 

In order to keep the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.

 

2. Consequences of revocation

 

If you revoke this Agreement, we will pay you all the payments we have received from you, including the cost of delivery (excluding the additional costs resulting from the fact that you have chosen a different type of delivery than the most favorable standard delivery offered by us ) Within a period of fourteen days from the date on which the notice of revocation of this contract has been received by us. For such repayment, we will use the same means of payment that you have used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for these repayments.

We may refuse the refund until we have recovered the goods or until you have demonstrated that you have returned the goods, whichever is earlier.

 

You must return the goods to us immediately or in any case no later than fourteen days from the date on which you inform us of the revocation of this contract. The deadline is respected if you send the goods before the end of the deadline of 14 days. Address:

 

Musikhaus Markstein GmbH

Logistikcenter

Zwickauer Str. 39

08118 Hartenstein

 

They bear the direct costs of the return of the goods, provided that they can be returned by their normal post.

 

If the goods can not be returned by normal mail and delivered at the time of conclusion of the contract to the dwelling of the consumer, we collect the goods. They bear the direct costs of returning the goods. The cost is estimated to be around 40,00EUR.

 

For the national return of parcels, which do not exceed the dimensions 120x60x60 cm and a weight of 31.5 kg, we offer you the delivery of a DHL freeway ticket. For this ticket we charge a flat rate of 6, -EUR. To receive the ticket, please contact us by e-mail at versand@markstein.de.                   

 

You must pay for a possible loss of value of the goods only if this loss in value is attributable to a handling which is not necessary for the examination of the quality, characteristics and functioning of the goods.

 

Revocation form

 

( If you want to revoke the contract, please fill out this form and return it )

To:

Musikhaus Markstein GmbH

Logistikcenter

Zwickauer Str.39

08118 Hartenstein

GERMANY

Fax: 037605/68750

E-Mail: order@markstein.de

 

I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following services (*):

 

Ordered on:................................................................................................................................

 

Received on:...............................................................................................................................

 

Name of consumer (s):...................................................................................................

..................................................................................................................................................

 

Address of the consumer (s):.............................................................................................

.................................................................................................................................................

.................................................................................................................................................

 

Signature of the consumer (s) (only in the case of a communication on paper)

 

.................................................................................................................................................

 

Date:...............................................

 

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(*) Delete as appropriate