Right of rescission


The following right of rescission and the rescission form will be sent to you automatically with every order confirmation by e-mail. In addition, it is enclosed in paper form for each delivered order.

1. Right of rescission

You have the right to revoke this contract within a period of fourteen days without giving reasons.

The period of rescission is 14 days from the date on which you or a third party, which is not the carrier, you named, has or has taken possession of the last product of a single order.

In order to exercise your right of rescission, you must inform us of your decision to revoke this agreement by means of a clear statement (for example, a letter, fax or e-mail sent by mail). You can use the enclosed sample rescission form, but this is not required.

Musikhaus Markstein GmbH
Rudolf-Breitscheid-Str. 36
08118 Hartenstein
Germany

Tel. +4937605/68718
Fax. +4937605/68750
Email: order@markstein.de

In order to keep the rescission period, it is sufficient that you send the notification of the exercise of the right of rescission before the end of the rescission period.

2. Consequences of rescission

If you revoke this Agreement, we will pay you all the payments we have received from you, including the cost of delivery (excluding the additional costs resulting from the fact that you have chosen a different type of delivery than the most favorable standard delivery offered by us ) Within a period of fourteen days from the date on which the notice of rescission of this contract has been received by us. For such repayment, we will use the same means of payment that you have used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for these repayments.

We may refuse the refund until we have recovered the goods or until you have demonstrated that you have returned the goods, whichever is earlier.

You must return the goods to us immediately or in any case no later than fourteen days from the date on which you inform us of the rescission of this contract. The deadline is respected if you send the goods before the end of the deadline of 14 days. Address:

Musikhaus Markstein GmbH
Logistikzentrum
Zwickauer Str. 39
08118 Hartenstein
Germany

They bear the direct costs of the return of the goods, provided that they can be returned by their normal post.

If the goods can not be returned by normal mail and delivered at the time of conclusion of the contract to the dwelling of the consumer, we collect the goods. They bear the direct costs of returning the goods. The cost is estimated to be around 40,00EUR.

For the national return of parcels, which do not exceed the dimensions 120x60x60 cm and a weight of 31.5 kg, we offer you the delivery of a DHL freeway ticket. For this ticket we charge a flat rate of 6, -EUR. To receive the ticket, please contact us by e-mail at versand@markstein.de.

You must pay for a possible loss of value of the goods only if this loss in value is attributable to a handling which is not necessary for the examination of the quality, characteristics and functioning of the goods.

Rescission form

( If you want to revoke the contract, please fill out this form and return it )

To:

Musikhaus Markstein GmbH
Logistikzentrum
Zwickauer Str. 39
08118 Hartenstein
Germany

Fax: +4937605/68750
E-Mail: order@markstein.de

I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following services (*):

Ordered on:................................................................................................................................

Received on:...............................................................................................................................

Name of
consumer(s):...............................................................................................................................................................................................................................

Address of the
consumer(s):...............................................................................................................................................................................................................................

Signature of the consumer (s) (only in the case of a communication on paper)

.................................................................................................................................................

Date:...............................................

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(*) Delete as appropriate